5WS7A07396 - Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR630 7X02

Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.

With Lenovo Premier Support, you get:

- Hardware and software support
- Dedicated Premier phone support with no menus to navigate
- Unscripted troubleshooting
- Direct access to advanced-level technicians
- A single technical point-of-contact to manage the case through resolution
- Next-business-day onsite labor
- Warranty repair parts prioritization

Upgrade your base warranty with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order. You'll get next-business-day onsite response during normal business hours for service calls, including installation of any failed part that needs to be replaced.

The Foundation support level provides:

- Next-business-day onsite response during normal business hours, 5 days per week
- Base warranty upgrade covering onsite installation of all replacement parts

• Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
• In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
• The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
• Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
• Refurbished printers may not have full ink cartridges or laser toners.
• Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
• Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwaregroup.co.uk or call 020 37908599 before placing an order