OTPA_3OS3PS - Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

• Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
• In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
• The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
• Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
• Refurbished printers may not have full ink cartridges or laser toners.
• Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
• Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwaregroup.co.uk or call 020 37908599 before placing an order